Network Security
Firewall Management and Setup
A firewall set up around how your office works, then kept up to date and watched by people who know what they're looking at.
Why a firewall needs looking after
The software needs updates. The rules need reviewing whenever the office changes, because a rule that made sense when it was added may now be a hole. And someone has to notice when it's blocking an attack or struggling under load. We take care of all of it.
How we set it up
Understand your office
Who needs to reach what, from where: remote staff, guest Wi-Fi, phones, cameras and any outside connections.
Design and install
We choose equipment sized for your internet speed and set rules that are as tight as they can be without getting in your way.
Test and hand over
We test everything first, switch over at a quiet time, and document the setup.
Ongoing management
Updates applied
Firmware and security updates installed promptly, at times that won't interrupt work.
Rules kept tidy
Old openings removed, and new ones added properly when your needs change.
Watched for trouble
Alerts come to our own Cybersecurity team around the clock, and they act on them. If the firewall linking your offices goes down, that's critical. During business hours we aim to respond within 15 minutes and guarantee a response within the hour.
pfSense and others
We often build on Netgate pfSense, and we manage a range of other firewalls too.
Where a managed firewall matters
Who needs it most
Offices with remote staff, more than one location, guest Wi-Fi or sensitive records, where a firewall that was set up once and forgotten is a real risk.
What we won't sell you
A bigger firewall than your internet connection and office need. If the one you have is supported and sized right, we'll manage it as it is.
Frequently asked questions
How often should a firewall be updated?
What firewall problems do you see most?
Do we need a new firewall?
Will switching firewalls disrupt our office?
What should we have ready before we talk?
Start with a free IT check-in
Tell us about your office and what you'd like sorted out. If we're not the right fit, we'll say so.