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Partnerships

Datacenter Operations and Colocation

Your servers and applications on infrastructure we run ourselves, in professional datacenters, looked after by the same team you call for everything else.

A long aisle of server cabinets in a data center

Infrastructure we control

We maintain presence in eight primary datacenters across three continents, with capacity available in more than sixty additional markets. The servers, virtualization platform and network inside them are ours, so when something needs attention, we fix it directly instead of filing a ticket with someone else. That work belongs to our own Data Center Operations team, based in Orange County.

Who does what

The datacenters provide the building: redundant power, cooling, carrier connections and round-the-clock physical security. We handle everything above that.

Servers and storage

Hardware we own, running North Blue Cloud, our own virtualization platform. Our team sizes it and maintains it.

Network and firewalls

Each client kept separate, behind firewalls, with secure connections in.

Updates and monitoring

Patching for the systems your data lives on, and monitoring around the clock. A hosted server going down is treated as critical: during business hours we aim to respond within 15 minutes and guarantee a response within the hour.

Backups and recovery

Backups and recovery plans. We test the restores, so you know they'll work when you need them.

When our infrastructure is the right home

Where it fits

Businesses running software that needs a dedicated server, Linux workloads where our Red Hat partnership helps, and anyone who wants their hosting looked after by the same team as the rest of their IT.

Not always the answer

If Microsoft, Google or Amazon's cloud suits what you run, we'll support you there instead. We'd rather recommend the right home for your systems than fill our own racks.

Where our infrastructure runs

We maintain presence in 8 primary datacenters across three continents, with capacity available in62+ additional markets. The hardware, virtualization platform, and network inside them are ours, which is why we can size, secure, and troubleshoot your servers ourselves instead of filing a ticket with a cloud provider.

North America

Primary

  • Los Angeles
  • Chicago
  • Dallas
  • Ashburn

On demand

Seattle · Silicon Valley · Monterey · Denver · Houston · Atlanta · Miami · New York · Philadelphia · Washington DC · Culpeper · Boston · Vancouver · Kamloops · Calgary · Winnipeg · Toronto · Ottawa · Montreal · St. John · Mexico City

South America

On demand

Bogotá · São Paulo · Rio de Janeiro · Santiago

Europe

Primary

  • London
  • Amsterdam
  • Barcelona

On demand

Dublin · Manchester · Paris · Bordeaux · Madrid · Seville · Lisbon · Milan · Zurich · Geneva · Frankfurt · Düsseldorf · Hamburg · Munich · Zwolle · Enschede · Stockholm · Helsinki · Warsaw · Sofia · Istanbul

Middle East

On demand

Dubai · Abu Dhabi · Muscat

Asia-Pacific

Primary

  • Taipei

On demand

Singapore · Hong Kong · Tokyo · Osaka · Seoul · Shanghai · Mumbai · Sydney · Melbourne · Brisbane · Perth · Adelaide · Canberra

Primary sites carry our standing infrastructure. On-demand markets are locations where we can provision capacity when a client needs a presence there.

Frequently asked questions

Do you own the datacenters?
No, and we're careful to say so. We maintain presence in professional facilities and run our own equipment inside them.
What can you host for us?
Websites, Windows application servers, custom web apps and backups. If you're not sure where something belongs, we'll talk it through.
Can we put our own equipment in a datacenter?
Yes, colocation is available. We'll help you decide whether to colocate your own equipment or run on our infrastructure.
Why not just use a big cloud provider?
Sometimes that's the right call, and we support it. Hosting with us means a team that knows your setup, answers the phone and can fix things directly.
What do you need from us to get started?
Not much. Book a free IT check-in and tell us what you run today and where it lives. It's a relaxed call with no obligation, and the technical detail can come later.

Start with a free IT check-in

Tell us about your office and what you'd like sorted out. If we're not the right fit, we'll say so.