Solutions
Custom Telecom Software Development
When an off-the-shelf phone system can't do what your business needs, we can build it, with our telecom software partner PBXflex.
When standard phone systems aren't enough
Most businesses are well served by a standard phone system. Some need call flows with complicated rules, a phone system that talks to their CRM or billing software, or features built for their industry. For those, our own Software Engineering team, with a satellite office in Silicon Valley, designs and builds custom telecom software with PBXflex, our sister company.
What we build
Custom PBX features
Call routing, queues and rules built around how your business works.
Integrations
Connecting your phone system to your CRM, billing or other business software.
VoIP platforms
Voice systems for businesses and providers that need more control.
Ongoing support
We look after what we build, including updates and changes.
How a custom build runs
Talk it through
We start with what you need the phones to do, and why.
Design and build
We plan it, build it and test it with you before it goes live.
Launch and support
We roll it out carefully and keep it running.
When custom isn't the answer
If a standard phone system, set up well, covers what you need, we'll say so and set that up instead. Custom work is quoted as its own project before anything is built.
Frequently asked questions
What is PBXflex?
Can it connect with our existing software?
Who is this for?
How do we find out if custom is worth it?
Start with a free IT check-in
Tell us about your office and what you'd like sorted out. If we're not the right fit, we'll say so.