Managed IT Services & IT Support in Huntington Beach
We look after IT for Huntington Beach businesses from our office in Orange. Your systems are watched around the clock, security is part of the setup, and when your team needs help they reach our own engineers. If it needs hands on equipment, one of them comes out to you.
- Operating since 1996
- 10+ year average client tenure
- Systems watched around the clock
- Datacenter, telecom & hardware in-house
Who we work with in Huntington Beach
Huntington Beach business runs on a mix you don't find everywhere in Orange County: industrial and manufacturing companies in the Gothard and Bolsa corridors, medical and professional offices along Beach Boulevard, and retail and hospitality from Bella Terra to Main Street. The Huntington Beach organizations we support include:
- Manufacturing, distribution and industrial companies
- Medical, dental and specialty practices
- CPA, accounting and tax preparation firms
- Law, insurance and real estate offices
- Retail, restaurant and hospitality businesses
- Businesses with an office and a warehouse or shop floor
The IT problems we see most in Huntington Beach
These are the issues Huntington Beach businesses most often bring to us.
An office and a shop floor on one network
Plenty of Huntington Beach companies run office staff, production machines and warehouse scanners side by side. We separate them properly, so a shared shop-floor PC or an old machine controller can't become the way into your accounting system.
Guest Wi-Fi and card payments
Restaurants, shops and waiting rooms need guest Wi-Fi that never touches the network your registers or business systems run on. We set that line up, and keep it there as you add devices.
Equipment near the coast
Outdoor cameras, rooftop gear and equipment in unconditioned spaces tend to wear out faster close to the ocean. We keep an eye on it through monitoring and plan replacements before they fail, instead of after.
Nobody whose job is IT
Many businesses here have 10 to 50 people and no dedicated IT person, so problems go to whoever is most patient with computers. We take that off their desk, or back up the person who already does it.
Phishing and ransomware
Most of the incidents we're called into began with one convincing email. We contain it, clean up, and fix whatever let it in, then put protection in place so the same thing can't happen again.
What a monthly agreement covers
One monthly agreement covers all of this:
- Round-the-clock monitoring, maintenance and automated patching
- Helpdesk support from North Blue engineers, with after-hours on-call escalation
- Threat detection and response across devices, accounts and email
- Tested backups of computers, servers and cloud accounts
- Security awareness training and simulated phishing for your staff
- Microsoft 365 and Google Workspace management
- Network, firewall, Wi-Fi and internet circuit management
- Cabling, cameras and low-voltage work through our in-house team
- Business phone systems and VoIP through our in-house telecom team
- A technology roadmap and budget that we review with you
On-site in Huntington Beach when you need it
About 80% of issues are resolved remotely, which is usually the fastest fix. When something needs hands on equipment, like a failed switch, a new workstation on the shop floor or an office move, one of our own engineers comes out from Orange. We don't send subcontractors.
How fast we respond
Requests are triaged by how much they're stopping your business. For each priority we aim to respond within the first time and guarantee a response within the second, during business hours.
Critical: 15 minutes, guaranteed within 1 hour
The office or production is down, or a server has failed.
High: 1 hour, guaranteed within 2 hours
Key people or key software are blocked, but work can partly continue.
Medium: 2 hours, guaranteed within 4 hours
One person is affected and has a workaround.
Low: 4 hours, guaranteed within 8 hours
Something is slow or needs setting up, but nothing has stopped.
Why Huntington Beach businesses stay with us
We've been running IT for Southern California businesses since 1996, and our average client has stayed with us for more than 10 years. IT, security, cabling, phones and our own datacenter are all handled by one team, so when something breaks there's no arguing between vendors about whose problem it is. And we'll tell you when a purchase isn't worth making.
Related services and guides
- Managed IT across Orange CountyOur full managed IT service, support process and onboarding.
- Healthcare IT support in Huntington BeachHIPAA-focused IT for Huntington Beach medical and dental practices.
- Video surveillanceBusiness camera systems, installed and maintained by our own team.
- Network securityFirewalls, segmentation and secure remote access.
- Free IT check-inA relaxed, no-obligation call to learn about your business.
Frequently asked questions
Do you have an office in Huntington Beach?
Who provides managed IT services in Huntington Beach?
Can you support our warehouse or production floor as well as the office?
Can you separate our guest Wi-Fi from our business network?
How quickly do you respond to IT problems in Huntington Beach?
How long does it take to switch our IT over to North Blue?
Start with a free IT check-in
A relaxed, no-obligation call to learn about you and your business's technology goals and needs. No sales pitch.