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Healthcare IT Support for Costa Mesa Practices

IT support for Costa Mesa's dental, behavioral health and medical practices, many in shared or converted buildings, with HIPAA explained in plain English.

Between the 405 and the 55, with quick access to South Coast Metro and the Eastside.

Book a Free IT Check-in(714) 450-9330

Not a medical or dental practice? See managed IT across Orange County.

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Healthcare IT in Costa Mesa

Dental groups, therapy and mental health practices, physical therapy and rehab clinics, and general medical offices all have a home in Costa Mesa, many of them in converted or mixed-use space around the Eastside and the SOBECA district. They don't need the same things from IT. Behavioral health needs the most care, because under the HIPAA Privacy Rule psychotherapy notes have stricter handling rules than general medical records, and telehealth sessions have to be secured and documented. Dental has its own issue. Imaging and practice management vendors often want to connect remotely whenever they like, and that access needs limits.

In Costa Mesa we usually start with the building. Converted and mixed-use spaces weren’t designed with a medical office in mind, so the internet, the wiring and sometimes the network equipment are shared with whoever is next door. Before anything else, we put a clear line around your practice’s network.

After that it depends on who you see. Therapy and counseling practices get tighter limits on who can open psychotherapy notes. Dental offices get vendor access that opens for the job at hand and closes when it’s done, instead of a standing remote session nobody reviews.

Guides for practices

Costa Mesa healthcare IT questions

We're a therapy practice. Do you handle our records differently?
Yes, on purpose. Psychotherapy notes have stricter rules than the rest of a medical record, so fewer people can open them and we keep a closer log of who did. If you offer telehealth, the sessions should be encrypted and the platform covered by a Business Associate Agreement (BAA). We check both before you see a patient on it.
Our dental software vendor wants permanent remote access. Is that OK?
We'd steer you away from it. Imaging and practice management vendors like to have access that's always on, which leaves a door into your network that nobody is watching. When they need in, we open access for that job, log what happens and close it again. We also make sure imaging has the storage and network capacity for the files your equipment produces.
We share internet with a neighbor in a converted building. Is our patient data exposed?
It can be, and it's easy to overlook. Converted space often means shared internet, shared walls and sometimes shared network equipment with businesses that aren't medical at all. We set a clear boundary around your practice's network so patient data can't travel over equipment you share, and we document where it does go.
We do telehealth and in-person visits on the same day. Will our connection cope?
It will if it's planned for. Video visits and in-office charting compete for the same bandwidth, and problems usually show up when several video sessions overlap. We give clinical traffic priority, size the connection for those overlaps, and confirm your telehealth platform has a BAA before it carries a single patient conversation.

We also support practices nearby

Serving medical practices across Costa Mesa

A relaxed, no-obligation call to learn about you and your business's technology goals and needs. No sales pitch.

Book a check-in(714) 450-9330