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Healthcare IT Support for Irvine Medical Practices

Irvine practices in shared office buildings get a network of their own, an EHR that stays up and HIPAA help in plain English. Start with a free check-in.

Our office in Orange is a short drive away, and most problems are fixed remotely before anyone needs to come out.

Book a Free IT Check-in(714) 450-9330

Not a medical or dental practice? See managed IT services in Irvine.

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Healthcare IT in Irvine

Irvine has a lot of specialty practices, and many of them share a building with other tenants. Often that means a suite in one of the large professional buildings near Sand Canyon or Barranca, running on the landlord's internet circuits and shared cabling risers. You don't control that infrastructure, so we build around it. Your practice's traffic is kept apart from the building's systems, and a problem in the suite next door can't reach your patient records. Downtime here affects more than your own office. Hoag Hospital Irvine, Kaiser Permanente Irvine Medical Center and UCI Health all draw referrals through the city, and when a referring practice goes down, the practices it sends patients to feel it too.

Irvine practices run lean at the front desk and lean hard on the EHR. When Epic, Athenahealth, eClinicalWorks or NextGen slows down, the schedule backs up fast.

In a shared building, these are the jobs we take on:

  • A network of your own. A dedicated firewall at your suite, and your traffic kept apart from the building’s, so shared infrastructure isn’t a way in to your patient records.
  • A second internet line. One landlord-provided circuit is a single point of failure for the whole practice day. A backup connection that takes over automatically removes it.
  • The HIPAA paperwork. The security basics and vendor agreements HIPAA expects, kept current in the background so there’s never a scramble.
  • Moves and buildouts. Cabling, the IDF and the carrier order, started early, because fiber into a multi-tenant building takes longer than most people expect.

Guides for practices

Irvine healthcare IT questions

Our practice is a suite in a big professional building. Can you work with the building's setup?
Yes, that's a big part of our work here. Suites near Sand Canyon, Barranca and the Irvine Spectrum usually come with the building's internet and shared cabling risers. We put a dedicated firewall at your suite and keep your network separate from the building's. If the landlord's circuit is the weak link, we add a failover connection, so the building's SLA doesn't have to be yours.
We have an Irvine office and satellites elsewhere in the county. Can one team look after all of them?
Yes. Plenty of Irvine specialty groups run a main office here with satellites in Newport Beach, Tustin or Lake Forest. We link the offices over an encrypted site-to-site VPN and run every one on the same security setup. You get one point of contact for all of it, and the paperwork for every location lives in one place.
The EHR is down and patients are waiting. How fast do you respond?
Anything that stops the practice is critical. During business hours we aim to respond within 15 minutes and guarantee a response within the hour. Around 80% of problems are fixed remotely, which is usually the quickest route. When something needs hands on hardware, we send one of our own engineers from Orange, and anything blocking patient care goes to the front of the queue.
We're moving into a new suite in Irvine. Where should we start?
With the internet order. Business fiber into multi-tenant buildings here often takes weeks longer than practices expect, and a late circuit holds up the whole move. We also do the structured cabling, server room and IDF setup, network design and the back-and-forth with the carrier, and we plan the cutover so patient scheduling isn't interrupted.

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Serving medical practices across Irvine

A relaxed, no-obligation call to learn about you and your business's technology goals and needs. No sales pitch.

Book a check-in(714) 450-9330