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Healthcare IT Support for Laguna Hills Practices

For Laguna Hills practices near Saddleback Medical Center, our healthcare IT support starts by finding where the hospital's network ends and yours begins.

Covering the Saddleback campus and the Moulton Parkway and La Paz corridors.

Book a Free IT Check-in(714) 450-9330

Not a medical or dental practice? See managed IT across Orange County.

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Healthcare IT in Laguna Hills

MemorialCare Saddleback Medical Center is in Laguna Hills, and a lot of the city's medical offices sit around it, on the campus and along Moulton Parkway, with surgery, oncology, cardiology and diagnostics among them. Buildings next to a hospital come with their own constraints. The infrastructure is shared, the landlord decides which carriers come in, and sometimes part of the network is run by the hospital, which your practice has to work with but doesn't control. So the first thing we settle is the boundary, meaning where the hospital's network ends and yours begins. Practices in these buildings often assume the hospital is covering something it isn't.

Campus buildings tend to come with decent infrastructure. What’s usually missing is a clear answer about which parts of it are theirs to look after, and that’s the question we answer first.

After that, your specialty decides what comes next. For oncology and infusion practices, it’s redundancy anywhere an outage would push back a treatment. For imaging, it’s moving the modalities onto their own part of the network, away from the front desk computers.

We also support practices in neighboring Laguna Niguel, Aliso Viejo and Laguna Woods.

Guides for practices

Laguna Hills healthcare IT questions

We're in a building on the Saddleback campus. Isn't the hospital handling our security?
Not for anything inside your suite. The building or the hospital may carry your traffic, but protecting the patient data on it is still your practice's job, and that gets assumed far more often than it gets checked. We find out exactly where the hospital's or landlord's part stops, put a controlled boundary at your suite, and write it down so nobody is left guessing.
How do you keep an oncology or infusion practice running when something fails?
By planning for the failure before it happens. Treatment schedules in these practices are tightly sequenced and hard to move, so we add redundancy anywhere an outage would delay a patient's treatment. Many also connect to specialty pharmacy and lab systems, and each of those connections is secured and kept on a list we maintain.
Can other tenants in our building see our network?
They shouldn't, but it's worth testing. A shared building network will pass traffic between tenants unless someone has deliberately blocked it. We check whether your practice is isolated, and if it isn't, we add segmentation and a dedicated firewall.
Can you look after our imaging modalities?
Yes. A modality is a specialized computer, and often the least-patched device on a medical network. We keep modalities on their own network segment, limit what they can reach, and coordinate firmware updates with your vendors, since modality software usually can't follow the same patch schedule as your workstations.
Do you look after offices in Laguna Hills that aren't medical?
Yes. Law firms, agencies and other offices in Laguna Hills and the rest of South County get the same team and the same priority levels our practices do. Managed IT across Orange County

We also support practices nearby

Serving medical practices across Laguna Hills

A relaxed, no-obligation call to learn about you and your business's technology goals and needs. No sales pitch.

Book a check-in(714) 450-9330