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Healthcare IT Support for Tustin Practices

HIPAA-focused IT support for Tustin medical and dental practices, from Old Town to Tustin Legacy, a short drive from our office in Orange.

Tustin borders Orange, so our office is a short drive from most Tustin practices.

A dentist in scrubs typing at a computer in a dental office

Healthcare IT in Tustin

Tustin practices tend to be small and close to their patients: family medicine, pediatrics, dental and orthodontic offices, physical therapy and specialists, many of them in shopping centers and small medical buildings along Newport Avenue, Red Hill Avenue and around Tustin Ranch and Tustin Legacy. A lot of them have no IT person at all, so HIPAA security work falls to the office manager on top of everything else. Being a retail-center suite also brings its own IT quirks: limited choice of internet providers, a shared building network you don't control, and a front desk that sits a few feet from the waiting room. Because Tustin borders Orange, we're one of the closest IT teams a Tustin practice can call when something needs hands on equipment.

Most Tustin practices we meet are running fine day to day but have never had anyone look at the whole picture. We usually start with:

  • shared logins at the front desk, so nobody can tell who opened which chart
  • backups that run but have never been tested with a real restore
  • a single internet connection, with no plan for the day it goes down
  • HIPAA paperwork that was done once and hasn’t been touched since

Tustin healthcare IT questions

Who provides HIPAA IT support for medical practices in Tustin?
North Blue Networks supports medical and dental practices in Tustin from our office in neighboring Orange. We keep your computers, network and EHR access running and secure, and help with the security side of HIPAA in plain English: access controls, multi-factor sign-in, encryption, tested backups and the written records that go with them.
Our office is in a shopping center. Does that change anything?
Sometimes. Retail suites can have fewer internet options and shared wiring you don't control. We check what's available, add a backup connection where it matters, and make sure your network is fully separate from anything the building or neighbors use. We also position screens at the front desk so patient information isn't visible from the waiting room.
We don't have an IT person. Who handles our HIPAA security?
We do. We put the safeguards in place, keep them current, and keep the documentation up to date, so your office manager isn't carrying it alone. HIPAA compliance is still your practice's responsibility overall, but the IT security part of it becomes ours to run.
How fast can you get to our Tustin office?
Tustin borders Orange, where our office is, so we're close. Around 80% of issues are fixed remotely, often within minutes, and for critical problems we aim to respond within 15 minutes and guarantee a response within the hour during business hours.

Serving medical practices across Tustin

A relaxed, no-obligation call to learn about you and your business's technology goals and needs. No sales pitch.